Privacy Policy

Last Updated: September 2025

Haven Homes (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

We may collect the following information when you use our website or services:

Personal details (name, email address, phone number, mailing address)
Rental application information (employment details, references, uploaded documents)
Payment details (processed securely through third-party providers such as Wix Payments or Stripe)
Communication history (messages, inquiries, and maintenance requests)
Technical data (IP address, browser type, device information)

2. How We Use Your Information

We use the information we collect to:

Process rental applications
Manage leases and tenant services
Respond to inquiries and support requests
Process secure payments (rent, application fees)
Send important updates, confirmations, and service notifications
Improve our website, services, and user experience

3. Sharing of Information

We do not sell or trade your personal information. We may share your data only with:

Service providers (e.g., payment processors, background check providers)
Legal authorities if required by law
Business partners assisting in property management operations

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Sensitive information, including payments, is encrypted and processed securely.

5. Your Rights

You have the right to:

Access and update your personal information
Request deletion of your personal data (subject to legal requirements)
Opt out of non-essential communications

6. Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings.|

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Haven Homes
Email: info@havenhomes.com
Phone: (763) 482-9069
Address: 6001 Hillsboro Ave N, New Hope, MN